> For the complete documentation index, see [llms.txt](https://publicdocs.gitbook.io/onto-web-wallet-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://publicdocs.gitbook.io/onto-web-wallet-help-center/customer-support.md).

# Customer Support

- [Why hasn't my balance updated?](https://publicdocs.gitbook.io/onto-web-wallet-help-center/customer-support/why-hasnt-my-balance-updated.md)
- [Why don’t I see my tokens?](https://publicdocs.gitbook.io/onto-web-wallet-help-center/customer-support/why-dont-i-see-my-tokens.md)
- [How do I contact support or report a bug?](https://publicdocs.gitbook.io/onto-web-wallet-help-center/customer-support/how-do-i-contact-support-or-report-a-bug.md)
- [Where can I go if I have more questions?](https://publicdocs.gitbook.io/onto-web-wallet-help-center/customer-support/where-can-i-go-if-i-have-more-questions.md)